Privacy Policy

Effective Date: April 23, 2026

Introduction

At EcoClear Solutions, we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information in connection with our valet trash services and our mobile applications. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, and payment details.

• Service Usage Information: Information about your service requests, preferences, and interaction with our platform.

• Device & App Information: IP address, browser type, device model, operating system, and access times.

• Camera and Photos: With your explicit permission, our mobile application may access your device’s camera and photo library. This access is used strictly to [upload photos of service completion / report issues / update profile media]. Images are only accessed when you initiate an action within the app.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and improve our valet trash services and app functionality.

• To verify service completion through photo documentation.

• To communicate with you regarding your service, billing, and promotions.

• To ensure compliance with our terms and conditions.

• To analyze service usage for business optimization.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, or destruction. These measures include:

• Secure data storage and encryption.

• Restricted access to personal data and media files.

• Regular security audits and updates.

4. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information:

• With trusted service providers (e.g., technicians, payment processors) assisting in service delivery.

• When required by law or to protect our legal rights.

5. Permissions and Tracking

• App Permissions: You can grant or revoke camera and photo access at any time through your device’s system settings. Denying these permissions may limit your ability to use certain features, such as photo-based service reporting.

• Cookies: We may use cookies and similar technologies to enhance your experience. You can manage these through your browser or device settings.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing communications.

• Withdraw consent for data collection or device permissions (such as camera access) at any time.

To exercise these rights, please contact us at 214-909-1824.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and within the app, and the effective date will be revised accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

EcoClear Solutions LLC Address: 2310 North Henderson Ave #1232 Dallas, TX 75206 Call: 214-909-1824 E-mail: [email protected]